Category: How to

Windows Activation Error 0x80070057

Unable to activate Windows 10 After trying to upgrade my clients computer from Windows 10 Home to Windows 10 Pro, I received the Unable to Activate Windows error 0x80070057. Many sites online state to reboot your computer and try again (this did not work for me). I also found that even if I used a […]

March 17, 2023
Shark Robot Vacuum Flashing Red and Green

Has your Shark Robot Vacuum stopped working and displays a red exclamation point? After searching several FAQ’s and looking up Shark Robot support, I could not find out why my Shark Robot Vacuum stopped working. I have the Shark AV2501s with LIDAR radar which is excellent with mapping and functionality. With no other indication, it […]

September 19, 2022
Simplisafe Video Doorbell Buzz

Recently I had a client who ordered a Simplisafe Video Doorbell. I went to install it, followed instructions and got it setup in no time. Two days later, he called me and said it was making a buzzing noise or a hum. I found out that Simplisafe is familiar with this and offers an extra […]

February 7, 2022
Arlo App Will Not Discover Wire-free Doorbell

The Setup Recently I installed the Arlo camera system for a client. I have been using Arlo cameras for years and love the product for it’s ease of use, quality, and customer service. I followed instructions and connected the hub to the router, then connected the cameras. The client purchased a wire-free video doorbell from […]

November 5, 2021
Android Tablet-Wifi just says “Saved” and won’t connect

Backstory Here’s an experience that I recently encountered that might help some techs out there. Many forums did not give me an answer that worked or made sense. While connected to WiFi, my client’s Samsung Tablet 10 (GT-P7510) was not able to open up a web browser or go to Google Play store. An old […]

February 5, 2021
Cannot Get Mail-The Connection to the server failed

This is the error message many people get when trying to connect their IOS device to an exchange account and it accepts all your settings but does not download email or any folders. It has to do with the number of associated ‘partnerships‘ Exchange can use. The maximum number is 10. See: About Microsoft Exchange […]

February 6, 2019
Got DVD’s?

Ton’s of them taking up space in your home? Some people have an entire bookcase of them. What if you could have a digital copy of them and stream it to your TV whenever you want to watch it? I can help you gain more space in your home by helping you with the setup […]

March 26, 2018

20:28 03 Oct 22

Keith had never met me before. He solved my problem using Team Viewer. I was all set to send him a check and he said “no need to send anything. It was not that big a problem”. And this is a guy that had never met me before or even knew who I was!!

Lincoln Scott

23:35 16 Feb 22

I called Keith on short notice to see if he could help with a laptop problem. I had asked another very knowledgeable IT person who, after trying to determine the problem, couldn’t help in short order. Keith called me back immediately and was able to determine the problem and made the repair fairly quickly, although it was not a common issue.Keith was very helpful and pleasant and I will be using his services the next time I need IT assistance. Recommended!

Brandon Cornwell

19:40 14 Feb 22

Very reliable, knowledgeable, and great prices. I trust Keith with all of my technology issues/questions.

Angie Walters

23:32 14 Dec 21

Keith was super respectful of my computer knowledge and lack of knowledge. He had multiple options for accomplishing what I needed and was really fast at taking care of the issues. Best part was he followed up with an email for additional tasks I could do to improve my speed and when I didn’t respond, a week later he followed up again to make sure everything was going okay. Highly recommend!!

Adam Tate

02:58 24 Nov 21

Keith did great work and in a timely manner. Will definitely go back for any computer or IT needs. Highly recommend

Nanci Bauman

02:21 13 Nov 21

I used Keith to get my POS in compliance for work. He handled everything quickly, efficiently, and fixed my issues super fast. I can’t recommend him enough and I’ll be using him for any future technical problems. Thanks again!

ken cole

22:55 09 Sep 21

Thanks for fast response & helping me network my home computers, plotter, and printer. I was convinced you would need to make a visit to my home, but everything was remotely done. Much appreciated.

Jeanne Peel

18:25 20 Feb 21

I was nervous about taking my laptop to someone I didn’t know, but Keith was great! He called me back immediately and communicated regularly while he had my device, he’s very personable and professional, and my computer was fixed in no time at a great price, plus he was helpful with extra questions I had! Keith is now my go-to computer guy and I’ll be calling him again. Highly recommended!

Debra Wingo

03:53 12 Mar 19

I am please to recommend Keith Jones of Keith Jones-IT. Our real estate firm has used Keith for several years for a variety of services. He provides all of our IT work for the real estate office, repair to agents cell phones and laptops, drone photography for our clients listings and even installs electronics and routers in our vacation rentals. Keith is always eager to help in any way and is just a phone call away for quick solutions to our questions. Keith is trustworthy, dependable and timely. FIVE STARS!!!!